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Screensaver frozen; black lines on screen
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TOPIC: Screensaver frozen; black lines on screen
#1775
Screensaver frozen; black lines on screen 4 Years, 7 Months ago Karma: 0
I bought my Nook on Memorial Day. Worked fine until last week. I finished a book Friday evening, then set the Nook aside, intending to start a new one at bedtime. When I came back to the Nook, the screen saver was frozen in the lower left corner with black lines criss-crossing the screen horizontally & vertically. It was fine two hours before that, and hadn't been touched in the interim!

The Nook was kept in a case, treated gently, and hadn't given me any problems in the six weeks or so I've owned it.

I called tech support who walked me through various steps, including a hard reboot. Nothing worked. I sent the Nook back to B&N for repair yesterday.

Has anyone experienced the same issue? This is baffling!
Donna Wiesinger
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#1822
Re:Screensaver frozen; black lines on screen 4 Years, 6 Months ago Karma: 0
This just happened to my nook yesterday and I've only had it since 5-25-10 and the ink display is shot. I was reading it, it went to sleep for about 45 minutes, when I attempted to read it again, nothing but black lines. BN is sending a replacement today.
DLOS
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#1824
Re:Screensaver frozen; black lines on screen 4 Years, 6 Months ago Karma: 1
Sounds like may be the next, "my right page turn button just broke" thread. bummer!
John Royle
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#1855
Re:Screensaver frozen; black lines on screen 4 Years, 6 Months ago Karma: 0
yep, just happened to me today, except the lines on mine are white and there are also "ghost images" on the screen. Apparently this is a common problem, and there is no fix except replacement.
Darlene Marshall
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#1859
Re:Screensaver frozen; black lines on screen 4 Years, 6 Months ago Karma: 3
The nook has really had it's share of these. My warranty will expire in December and if it breaks I'll wait for the "new" nook model. I had to go through 2 replacements recently due to the cracked button problem..
Mark (Admin)
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#1928
Re:Screensaver frozen; black lines on screen 4 Years, 5 Months ago Karma: 0
This happened to me today. Getting ready to settle into bed, turn on the Nook and half the screen saver is frozen over everything and a couple of white lines are crossing the rest. I tried removing the battery and plugging it in to both the wall and usb on my computer with no change. If I take it to B&N will they just hand me a new one? Or are there hoops to jump through to have this taken care of?
Topaz
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Last Edit: 2010/09/13 03:44 By Topaz Dragon.
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