Saturday April 19 , 2014
Movies FREE on your nook for 30 Days!
247086_TV episodes & movies instantly streaming from Netflix. Start your FREE trial!
Welcome, Guest
Please Login or Register.    Lost Password?

How do I fix a frozen nook screen?
(1 viewing) (1) Guest
Go to bottomPage: 12345
TOPIC: How do I fix a frozen nook screen?
*
#198
How do I fix a frozen nook screen? 4 Years, 3 Months ago Karma: 4
Got bit by this, found tip in B&N Forum in case you "nooktalk" folks would benefit!

---------------------

If you think your screen on nook may be frozen, you may want to try these steps to reboot your nook:

First, try holding the power down for 10-15 seconds, and then pressing the power button again. If that doesn't reboot your Nook, try:

1. Unplugging the nook.
2. Remove the battery (if you don't know how, there are further instructions in the manual).
3. Plug the nook in, without the battery.

The Nook should begin to go through its booting process. Once booted, replace the battery (don't turn the nook off or unplug).

If these steps don't work, you may have to call our digital support team in customer service. They can be reached at 1-800-THE-BOOK (1-800-843-2665).
Joe Wilkens
Gold Boarder
Posts: 188
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 

#288
Re: How do I fix a frozen nook screen? 4 Years, 2 Months ago Karma: 0
This definitely works. My nook's screen was frozen for over 12 hours and I had taken the battery out several times. Almost as soon as I plugged it in without the battery it started the booting process.

Thanks for the help!!
Kati
Fresh Boarder
Posts: 1
graphgraph
User Offline Click here to see the profile of this user
Gender: Female Location: Los Angeles, CA
The administrator has disabled public write access.
 
#421
Re:How do I fix a frozen nook screen? 4 Years, 2 Months ago Karma: 0
Oh my gosh! Thank you so much. After so many forums, this was the only thing that worked. Thank you, thank you, thank you.
Jessica Prestwood
Fresh Boarder
Posts: 1
graphgraph
User Offline Click here to see the profile of this user
Gender: Female Location: Tulsa, OK, USA Birthday: 06/26
The administrator has disabled public write access.
 
#497
Re:How do I fix a frozen nook screen? 4 Years, 2 Months ago Karma: 0
Just got my Nook tonight and the screen froze before I even got through the tutorial. Thanks for the tips here. Holding down the power button for 15 seconds and then hitting it again worked.

Thanks!!
Tracey Tripp
Fresh Boarder
Posts: 3
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 


#627
Re:How do I fix a frozen nook screen? 4 Years, 2 Months ago Karma: 0
The "power boot" wouldn't recover it, but removing the battery and letting it reboot off the power cord did. Thanks for the tip!

I've become "tech support" for my wife's Nook. The screen froze with it turned on and it TOTALLY depleted the battery. I've learned more about the Nook in one evening than I EVER thought there was to know...


THANKS for the great tip.
Randy Reynard
Fresh Boarder
Posts: 4
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#690
Re:How do I fix a frozen nook screen? 4 Years, 2 Months ago Karma: 0
Thanks so much! My nook just froze up on me a little over 30 minutes ago when I was clicking off the screensaver to start reading. It was stuck on opening your book!

I had tried holding down the on/off button, but had not been patient enough to count to 20. Thanks so much!
It's back on!
Cheers,
Elizabeth
Elizabeth
Junior Boarder
Posts: 13
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
Go to topPage: 12345

More on nookTalk

Nook Glowlight Review - Take 2? 06 February 2014, 14.16
Nook Glowlight Review - Take 2?
Barnes & Noble does a great job of keeping a moving target on their products to facilitate market interest. Their newer product from the “Simple Touch” line keeps the same comfortable feel of previous models yet it
Read More 0 Comments 1989 Hits
Nook HD Review - Nexus 7, iPad Mini, What to Buy!?
I've been using nooks since the original split-screen device, and own all the nooks and use my nook several times a week. In each new device I see big strides on B&N's part and this new nook HD is no
Read More 1 Comment 25380 Hits
The New Nook HD better than iPad or Kindle?
Keeping up the Joneses? Yup, not just Apple and Amazon can have new HD tabs! B&N just announced two new  nook tablets that will be available in the U.S. in early November at retail stores (including Target and
Read More 3 Comments 21103 Hits
get the latest posts directly to your desktop